Copyright 2006 by Rules |
Home Products SVK RT RT FAQ Manager RT for Incident Response Services Jobs About Blog Code About RT Introduction Features Download Screenshots Praise for RT Support RT Hosting Technical Wiki Documentation Mailing Lists Version Control Issue Tracking Help requests without my RT remind me of TV without using TiVo to skip commercials: I can only stand it for a short while. - Mike Patterson 
Buy the book today! RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. The RT platform has been under development since 1996, and is used by systems administrators, customer support staffs, IT managers, developers and marketing departments at thousands of sites around the world. Written in object-oriented Perl, RT is a high-level, portable, platform independent system that eases collaboration within organizations and makes it easy for them to take care of their customers. RT manages key tasks such as the identification, prioritization, assignment, resolution and notification required by enterprise-critical applications including project management, help desk, NOC ticketing, CRM and software development. RT is used by Fortune 100 companies, government agencies, educational institutions, and development organizations worldwide. © 2002-2008 Best Practical Solutions LLC. _uacct = "UA-937849-1";urchinTracker(); Jifty.KeyBindings.reset() Loading... | --BEGIN VALIDATION CODE-- D cIrUfXkUfTaBkL jKzCtLr PgHpQzT mQ lF qIg AnSzZ jHwDxGyYtMnYvIfM tThCiDcOgNjFoUtM tIxS sRaMc QxXdOuSpS zFpMo RcKoH tRbN n RyBhW lL sNrPzMeQ kTsUzKzKiSqQ wNv UhK cKpInPeYlBeGuWi Y mKwAyT zMcLp TzI qD oZ xCf B tVuY yIiVcEsYqL jEoShGaC nNt hohositeX2006 --END VALIDATION CODE-- |
